How Consumer Identity Verification Expectations and Preferences Vary by Financial Institution Type and Size

Understanding value, expectations, and perceptions on identity verification and security to create opportunities for financial institutions.

Based on research from IDology’s Digital Identity Consumer Study, this new research overview explores how identity verification can be positioned as a touchpoint experience to ensure bi-directional trust between FIs and consumers.

By reading this research overview, you’ll learn how customers’ perception and preferences have changed due to high-visibility security incidents, and how financial institutions can be impacted by these shifts. 

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